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NDIS Quality and Compliance - Simplified
As a dedicated NDIS consultant, we know navigating the National Disability Insurance Scheme can be complex.
Whether you're a new provider seeking registration or an established one aiming for best practice, our goal is to simplify the process and empower your team. We partner with you to build sustainable, high-quality services that benefit your participants.
Our expertise as an NDIS registration consultant ensures you have the right support at every stage. From streamlined policy development to hands-on NDIS accreditation support, we provide practical solutions tailored to your needs.
We go beyond box-ticking to help you implement robust quality frameworks that enhance your service delivery and turn compliance into an advantage.
Explore our services below to see how we can reduce your administrative burden so you can focus on what matters most - supporting people with disability.
Our Services
My e-Quality Manager
For the NDIS provider that is not quite big enough for a full time senior quality, risk and compliance manager this is the service for you.
Whether it is some regular oversight, improvements, advice or mentorship we have you covered.
This is a great service to have when you want to personalise or improve systems or across governance, operations, quality, risk, compliance or incident management.
This service aims to build your organisation capacity over the long-term with as little or as much support as you require
My APO / ARO Online
Restrictive Interventions, Behaviour Support Plan, the Restrictive Intervention Data System, Authorised Program Officer, Authorised Reporting Officer...implementing an authorised Behaviour Support Plan and reporting restrictive practices by due dates can be daunting when it's new.
Particularly so when you are a Director led organisation building capacity. This service is an experienced APO walking you through the process, building your organisations capacity while supporting the administration.
Get in touch to see how we can support you with managing this part of your business
My Internal Auditor
The best part about an external audit is the opportunity to review key parts of your system against standard.
However external audits can be daunting when you are concerned about non-conformances.
This is an opportunity to have your practice looked at objectively by someone who is interested in supporting you to understand your requirements and improve services that you deliver. Use this service to grow your confidence for the next audit.
Get in touch for a quote to have your internal audit schedule managed by an experienced NDIS auditor.
Spot Consulting
Do you need some advice to get you started?
Whether it be that you aren't ready for the commitment of any of the options above or you are wanting some flexible support this is a great option.
Log in to an online meeting, leave the stress behind and lets find some inspiring solutions.
Our Process
Simple. Transparent. Collaborative
Proposal
TAILORED SERVICE PROPOSAL
If we both agree there's a good fit, we provide:
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Clear scope of work
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Transparent pricing
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Service timeline
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Communication plan
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Terms and conditions
You take time to review.
We answer any questions.
You decide if you want to proceed.
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Discovery
FREE CONSULTATATION
We get to know you and your service
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60-minute video call
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Understand your service model and participants
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Discuss your current quality systems
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Identify your immediate challenges
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Explore whether we're a good fit
No obligation, no sales pressure.
Just a conversation about whether we can help.
Onboarding
GETTING SET UP FOR SUCCESS
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Welcome pack with key information
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Shared document workspace setup (Google Drive/SharePoint)
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Communication channels (email, phone, video)
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Initial documentation and information gathering
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First strategic planning session
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Service agreement signed
We aim to complete onboarding within one week.
Delivery
For Partnership Clients:
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Scheduled video meetings (weekly, fortnightly, or monthly)
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Email support between meetings
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Document collaboration in shared workspace
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Proactive compliance monitoring
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Incident support as needed
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Quarterly service reviews
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For Project Clients:
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Agreed project milestones and deliverables
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Regular progress updates
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Collaborative document development
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Final review and handover
Review
CONTINUOUS IMPROVEMENT FOR BOTH OF US
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Quarterly partnership reviews
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Feedback sessions
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Scope adjustments if needed
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Service improvement discussions
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Celebrate wins and learn from challenges
Our partnership should evolve with your business.
Who We Work With
Who are the "Co's" we collaborate with?
We work with NDIS providers who value quality but can't justify a full-time Quality Manager.
You're a small provider starting out who is passionate about your participants but quality management feels overwhelming.
You need systems that work without consuming all your time.
What we help with:
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Building quality foundations as you grow
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Getting registration-ready
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Developing your first policy suite
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Understanding Practice Standards
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Preparing for your first audit
Or maybe you've got established systems but they need maturing.
You're thinking about audit renewal, expanding services, or taking on more complex supports.
What we help with:
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Maturing existing quality systems
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Policy review and contemporising
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Audit preparation and support
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Incident management
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Quality improvement projects
Then again, maybe you are at the stage where you need sophisticated quality systems but aren't ready for a full-time Quality Manager.
You might be moving into high-intensity supports or complex registration groups.
What we help with:
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Comprehensive quality management
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Multi-site coordination
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Specialist support frameworks
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Continuous improvement programs
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Governance support
Wherever you are at we can co-create a flexible arrangement with you.
Who We Don't Work With
To be upfront, we're not the right fit for:
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Providers looking for the cheapest option (quality costs less than consequences)
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Organisations wanting someone to do compliance while they ignore it
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Providers unwilling to implement recommendations
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Services not genuinely committed to participant outcomes
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Anyone looking for rubber-stamp approval rather than real quality
My e-Quality Manager Pricing
Build internal Capacity with our weekly check in as we mentor your team to design, develop and implement NDIS quality systems
Cost $790 / month +GST (delivered flexibly as approx. 1hr per week) *Additional consulting is offered at a reduced rate of $168ph subject to availability
Develop quality Systems with our half day / full day package where we roll up the sleeves and help you to customise your quality frameworks whether you're starting with a blank piece of paper or have purchased an 'off the shelf' package and still scratching your head about what it all means, this might be for you to better understand your obligations and align your quality systems to your business' strategic objectives
Cost $2081 / month +GST (delivered flexibly as approx. 3hr per week) *Additional consulting is offered at a reduced rate of $158ph subject to availability
Cost $4289 / month +GST (delivered flexibly as approx. 7hr per week) *Additional consulting is offered at a reduced rate of $148ph subject to availability
